Services

If you work for an agency that is partnered with Bridging, please speak with your agency’s primary Bridging contact for information on scheduling appointments. More details can be found below in the Agency Finder.

Questions? Email the team at clientservices@bridging.org

• Agency Guidelines – Learn more about what you can expect as a Bridging Agency Partner.
• User’s Manual for Bridging Scheduler.
• Client Bed Purchase Program – Purchase a NEW bed (mattress/platform frame) for a client.
• 2023 Client Checklist – to be completed prior to the shopping appointment (client and caseworker).

Effective January 2024, we are making a small increase to our CLIENT SHOPPING FEE. In order to continue providing a basic home setup of quality furniture and households goods, we need to increase the fee from $70 per appointment to $75.

Due to continued rising expenses, which all organizations are experiencing, we needed to make this difficult decision. We continue to work hard to subsidize the cost of our services through fundraising to keep this fee as low as possible. We are also pleased to remind you that a family of four receives approximately $1,900 of thrift store value of items through their experience at Bridging. We thank you for your understanding and your important partnership in serving the community. We will continue to be transparent and communicate any changes that arise in the future.

If you would like your agency to be a contracted agency, please contact us at clientservices@bridging.org.

We will provide an application form, schedule a time for a tour, and provide training for our appointment scheduling system.

Did you know you can request a program tour of Bridging?

Contact the Client Services Department at clientservices@bridging.org.

How much does furniture cost? Our appointment fee is $75. Delivery is an additional $200 (available in the 7-county metro only). Clients may pick-up their own items for no additional charge.

Are the items used? Most of the items clients receive will be gently used. We work hard to ensure that the items are of good quality, with no rips, stairs, odors, or pet hair. What do we accept at Bridging? And, what is our quality standard?

My client only needs a few items. Can I refer them to Bridging? Bridging’s model and fees are for those who need most items in their home. We do not have appointments for only a few items. This ensures that we have the inventory necessary for those attending appointments with the expectation that most of their household needs will be met.

Can someone shop with my client? Yes. If your client has medical, mental health, or interpretation needs and would benefit from assistance shopping please let us know when you schedule their appointment.  Together, we can accommodate these concerns.

Will you deliver to my client? Yes, within the 7-county metro area. The fee for delivery is $200. Please note: we can only move furniture up two flights of stairs without an elevator (this includes both outdoor and indoor sets of stairs).

Can my clients shop at Bridging more than once? Yes.

What if you don’t have the item(s) my clients want? Our community provides us with tremendous support in the form of donated items. Because we are a donation-based organization, occasionally we may not have an item your client is looking for. Clients will receive most items necessary for a comfortable and functioning home at each appointment. We are unable to accommodate “rain-checks” for unavailable items.

Do I need to complete a home visit? Yes.  Home visits ensure that clients are ready for a full household worth of furniture. We rely on case managers to ensure that the new items will not create any safety risks or lease violations.